Privacy Policy

Website Privacy Policy


Yeonga Cellars 32 603 833 423




 
About Us  

1. Yeonga Cellars Shop 11/429 Fairfield Rd, Yeronga QLD 4104 (We, Us, Our) is a company registered in Australia.

 

2. We provide an online platform for the purchase of alcoholic goods. The purchase of these goods may be facilitated by collection from one of our store locations, or delivered to you by way of a third-party delivery partners (Services). 

 

3. The Services are through Our website https://yerongacellars.shop.mybottler.com.au/(Website).

 

4. This Privacy Policy (Policy) explains how We, Our employees and agents, collect, use, disclose and otherwise process Personal Information. The Policy applies to the processing of Personal Information of Our customers. We are bound by the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (Cth).

 

1. Personal Information means any information or set of information from which We are able to directly or indirectly identify you, in particular, by reference to an identifier (e.g. your name and surname, email address, phone number, etc.).

 

2. We encourage you to read this Policy carefully so that you understand how We use and disclose your personal information.

 

3. This Policy does not apply to any other websites, services, or digital assets which are linked to Us and over which We have no control. We recommend reviewing any third party privacy policy before using any linked website 

 

1. 1. We process Personal Information that you provide to Us when you use our Services.  This Personal Information is limited to information that is necessary to market directly to you. 

 

1. 2. Personal Information that We may collect in the process of providing you with access to the Website and the Services may include:

 

1. 1. Your name;
   2. Your age;
   3. Your residential/business address;
   4. Your email address;
   5. Your telephone number; and

 

1. Except where mentioned in this Policy, We will collect your Personal Information from you directly.

 

2. This collection occurs when you voluntarily provide Us with your Personal Information when you signup to the Mailing List and/or create an account.

 

3. We may receive Personal Information about you from third party sources, including advertising networks and/or social media platforms.

 

4. Where We have received your Personal Information from a third party, We will not be held liable for any loss or damages that you may incur should any such Personal Information provided by a third party to Us has been obtained by the third party without your consent.

   

1. We will collect, hold and use your Personal Information to Learn your preferences in order to promote good and service which align with your interests.For example, we will use your Personal Information to:

 

2. In addition to the above, We may use your Personal Information for the additional purposes of:

Should you subscribe, provide a service.

3. Our Services are not designed for persons under the age of 18 years old. As such, whilst We do not intend to collect any Personal Information from any persons under the age of 18 years old. We will not be held liable for the collection of any Personal Information of any person under the age of 18 years old in circumstances where that person has provided Us with false information regarding their age.

   

1. We will only retain your Personal Information for as long as necessary to fulfill the primary purpose of its collection.

 

2. To determine the appropriate retention period for your Personal Information, We will consider the amount, nature, and sensitivity of the Personal Information, and the potential risk of harm for an unauthorised use or disclosure of that Personal Information, the purposes for which We hold your Personal Information, and if We can achieve this purpose through other means, and the appropriate legal requirements.

 

3. All Personal Information collected from you is stored in Australia. Should the retention of your Personal Information be outsourced to a third party, We retain ownership and control of that Personal Information, and ensure that the Personal Information is only used for the primary purpose for which it was supplied by you as permitted under the APP.  

   

1. In providing you the Services through the Website, We may be required to disclose your Personal Information to third parties, including, but not limited to:

 

1. Our affiliates, agents, suppliers, or external advisors;
2. Credit reporting agencies and other financial institutions;
3. Regulatory bodies, government agencies, law enforcement bodies or Australian Courts where disclosure is necessary to comply with legal requirements;
4. Any organisation reasonably required to provide you with the Services and products ordered by you through the Website; and
5. External payment systems.

 

2. All Personal Information disclosed to third parties is used for the primary purpose for which it was supplied by you as permitted under the APP.

   

1. In some cases, We may disclose your information to organisations based outside of Australia in order to provide Our Services to you. We do this:

 

1. Where We have made a business decision to store our data with a trusted service provider who is in the business of providing data analytics, storage and processing services. Examples are those who store and process our email and mobile application data. These services commonly involve diverse geographic locations that change from time to time for reasons which include data protection and processing efficiency;

 

2. When Our supply of the Services to you necessarily involves overseas disclosures; and

 

3. When you are involved with public liability issues concerning a product, We may disclose your personal information to any overseas supplier of such a product in the course of managing those issues.

 

2. All Personal Information disclosed to third parties is used for the primary purpose for which it was supplied by you as permitted under the APP.

   

1. From time to time, We will use the Personal Information collected from you to inform you of products and services that We may consider to be of interest to you.

 

2. We may use your Personal Information to send you marketing communications and notifications to administer, support, improve or develop Our services. Such messages may include news, discounts, updates regarding the Services, and other communications which may be subject to direct marketing.

 

3. If you do not wish to receive any direct marketing, you can contact Us or use the unsubscribe/opt-out function on the Website.

   

1. We rely on the accuracy and currency of the Personal Information that you provide to Us.

 

2. Should you believe that any part of the Personal Information that We hold about you is incorrect, please contact Us and all reasonable efforts will be made to correct the Personal Information.
    

 

1. We take the protection of Personal Information very seriously, and therefore take appropriate measures to protect all Personal Information against misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration.

 

2. To ensure the security of your Personal Information, We have in place physical, electronic and managerial procedures to safeguard any such information.

 

3. Access to your Personal Information is limited to the purpose for which it was collected by Us, and our employees are appropriately trained with respect to the confidentiality of Personal information held by Us.

 

4. We utilise encryption technology to ensure that security of any credit card information that you may provide to Us.
    

 

1. 1. You may request access to the Personal Information We hold about you by contacting Our Privacy Officer.

 

1. 2. We will provide you with access to your Personal Information wherever possible and within a reasonable time.

 

1. 3. We reserve Our right to deny you access to your Personal Information in accordance with the provisions of the APP.
       

 

1. If you believe that We have failed to observe the privacy of your Personal Information, you can register your concern or complaint with Us so We have an opportunity to resolve the issue to your satisfaction.

 

2. We will:

 

1. listen to your concerns and grievances;
2. discuss with you the ways in which we can remedy the situation; and 
3. put in place an action plan to resolve your complaint and improve our information handling procedures if appropriate. 

 

3. We will consider any complaints and will aim to respond in writing within 30 days. Further Information about privacy concerns or complaints in Australia can be found on the Office of the Australian Privacy Commissioner’s (OAIC) website at www.oaic.gov.au.

 

4. If you have any queries, requests for access or correction or complaints relating to the handling of your personal information, please contact Us by phone on 07 3848 5100 or email via

   

1. We may update the Policy from time to time in response to changing legal, technical or business developments.

 

2. When we update the Policy, we will take reasonable measure to inform you of any such changes.

 

3. Where applicable by law, We will request your consent prior to updating the Policy.

 

4. We encourage you to periodically review this Policy for the latest information on Our privacy practices, including how We collect, use and disclose your Personal Information.